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Frequently Asked Questions
General
coarse is the name of German artist duo Mark Landwehr and Sven Waschk. All sculptures, designs, photography, and video are made by Landwehr and Waschk.
After ten years in Los Angeles, our flagship studio will be opening in Berlin in 2025.
Orders
Estimated shipping dates are listed in the please note section of each product page.
We estimate shipping dates by calendar seasons and try our best to ship in that timeframe. Sometimes it does take us a bit longer, and we do our best to notify our collectors about any delays.
Once production on a sculpture edition is complete, all collectors' orders will ship at the same time.
Feel free to check in with us at any time regarding the status of your order.
Once an order enters our system it cannot be altered, canceled or modified in any way. Please triple check your information and the item description before placing your order and be absolutely sure you want to add a piece to your collection before you place an order.
All sales are final.
Please contact our customer service team for address changes. Proof of ownership might be required.
Our sculptures come in limited editions and the doors to our shop only open when we have new releases.
If you are interested in collecting our work, we recommend subscribing to our newsletter. There you will receive updates about upcoming releases and international release times.
Please send photos of the damage to our customer service team. We want our collectors to be happy, and in most cases we will replace the figure free of charge.
Yes. Click the customer icon in the top left corner of the sidebar and you will see a list of your orders and other account information.
Make sure you are logged into your account. Once you are, you'll see a Family & Friends pre-sale link appear on the Shop menu.
If you still can't access pre-sale, please send us an email at info@coarselife.com.
Photography and Video
Never. All photographs and videos are of completed works. Since we believe the way a sculpture is presented is an extension of the art, we shoot every photo and video ourselves.
Stance on AI
No. We have zero interest in utilizing AI in any aspect of what we do.
Our ideas, sculptures, images, and words are all human made.
Collaborations
Over the years we have worked with many global brands on a variety of sculptural projects.
You can check out some of our past partners here, and if you think we might be a good fit for your project we'd love to hear from you.
Stockists
If you are a gallery or interior design store feel free to get in touch with us.